Below exists message from the core site
As most of you know our site has actually been down for over a week because of a cyber-attack that penetrated our network. We wished to allow every person recognize that we took the essential actions to maintain their individual info risk-free.
This strike that took place has actually belonged to huge continual strikes versus comparable firms like ours over the last 2 years. Despite the fact that we deal with DDOS strikes every day, this strike had the ability to take down, make use of and also infuse destructive code right into the core software application that offers solution to a bulk of our consumers. We have actually been functioning carefully all the time to attempt and also recover the solution yet as most of you recognize the solution is still down and also we are unsure when and also if it will certainly return up.
For those whose solution is still functioning, consider your selves fortunate as your solution was ranging from some tiny back-up web servers which were not penetrated.
For most of you that do not have solution, please make use of the kind listed below to send a ticket to request for a reimbursement if you definitely require it, or allow us recognize you intend to be gotten in touch with if we can bring the solution back up once more in the future. We comprehend that a lot of you without solution will certainly carry on to an additional carrier and also we intend to thank for being such a devoted client.
When our solution was begun, we were aiming to give an extremely inexpensive option for consumers that might not pay for or picked not to pay excessively high costs the syndicate firms bill. Our business operated an extremely tiny revenue (and also some months no revenue in all) to remain to give an extremely inexpensive option for its customers. This last strike ruined our network on our spirits and also we are unsure if we can proceed procedures. As specified over, if you belong to minority that still have solution, you will certainly be obtaining an e-mail from us allowing you recognize if we will certainly proceed solution for you and also if so, exactly how points will certainly be altering for your account in the future.
Many Thanks once more for the love and also assistance every person has actually put out throughout this tough time.
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